CatalystTech

Installing an Avaya IP DECT system can be tricky at times. This article will explain a few common problems when installing an IP DECT system and some tips about DECT Monitor.

Topics

Enable DECT Monitor

Running DECT Monitor

RFP not Syncing

Directory

What RFP is the station on?

TFTP

Enabling DECT Monitor
The DECT monitor has to be enabled before it can be used. This is done by loging into your Avaya IP DECT Mobility Manager (ADMM) and then going to System then System Settings and selecting the DECT Monitor checkbox. Note that once enabled it the ADMM interface will show what IP address is connected to DECT Monitor out to the right.
TOPICS

Running DECT Monitor
When DECT Monitor is first started it will prompt for the IP Address of the ADMM. Enter this and then press OK.
TOPICS

Hint: RFPs not Syncing
To view the status of RFPs in a list go to List RFP/PP then select RFP. This will pop up a list of all your RFPs that have been put into ADMM. Double check your settings. If you don’t have an IP address assigned it will show here.

Another thing to check if your RFPs are not syncing is in the ADMM under IP DECT Base Station, select the to go to the RFP settings of the RFP that is not syncing. Make certain that the RFP belongs to the same DECT Cluster as the other RFP units.

TOPICS

Hint: Access Directory from handset.
In the ADMM go to System Features then Directory. Under Type set it to either TFTP or LDAP. The example below is pulling from an IP Office system.

TOPICS

Hint: What RFP is the station talking on?
In DECT monitor look at the RFP Table. As you can see in the table below handset 001 is connected to RFP 01. RFP 00 would be the ADMM.

TOPICS

Hint: TFPT and IP DECT
An IP DECT RFP base station does not keep the firmware if the unit looses power. This means that you will need to leave a TFTP server up and running at all times so that if power is lost the RFP can download the firmware. This makes it easy to upgrade the RFP as well since you just need to put the new tftp file in the TFTP root and reboot the RFPs.
TOPICS

Tags: Avaya, Best Practices, DECT, Hints, IP DECT, IP Office, TFTP

This entry was posted on Thursday, August 28th, 2008 at 1:02 pm and is filed under Avaya, Best Practices, IP Office. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.