CatalystTech

IP Office 4.2 introduced a new option for Music On Hold.  Prior releases had a single choice for External, via the MOH jack, or Internal, via TFTP the holdmusic.wav file.  Now up to 4 seperate sources can be defined.  The options are documented in the knowledge Base, but the information is a bit scattered.  Here we will consolidate some of the docs and overview the options available in 4.2+ firmware.   (continue reading…)

VoIP Assessments are an essential step to a successful VoIP implementation. It identifies potential network issues early reducing the costs of project overruns and post-production troubleshooting.

Catalyst Services has created three different offers to fit your project and budget. Each option offers a different level of engineering involvement.  The Catalyst technical support team encourages you to include this first step for all of your VoIP projects. Click here below for details.

Catalyst VoIP Assessment Offer