Archive for March 12th, 2009
Delayed AutoAttendants on IP Office
by DougR on Mar.12, 2009, under Best Practices, IP Office
Auto Attendants on IP Office are very capable with either Voicemail Pro or Embedded VM. Both are good solution, but can be a little tricky in getting the Auto Attendant to back up users in a Hunt Group. While there are several ways to accomplish this, this article describes the most reliable and versatile way of accomplishing the task. Basically, HG -> User -> SC -> AA is the method. Lets look a little deeper.