CatalystTech

One of the enhancements in PACS R8 is Hot Dial. This is a feature that allows you to dial from a phone without the need of lifting the handset or activating the speakerphone. The following will go over how to program and use the Hot Dial feature. (continue reading…)

It seems some are not sure why there is an “!” next to the extension number on Partner telephones. This is normal operation of the Partner phones and is an enhancement. (continue reading…)

The command netstat is a handy tool for displaying the active ports and addresses on a Windows or *nix machine. For the Windows environment often the output scrolls past the buffer for the command prompt window, thus loosing important information about lower port numbers.

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GREENVILLE, SC – June 18, 2009 – ScanSource Communications, a leading value-added distributor of communications solutions, and Catalyst Telecom, a value-added distributor of voice, video and data convergence solutions, have been recognized by Polycom, Inc., the global leader in telepresence, video and voice communications solutions, for their industry-leading performance. ScanSource Communications has been named Video Distributor of the Year and both ScanSource Communications and Catalyst Telecom have been named Voice Distributor of the Year. The awards were given in conjunction with the Infocomm 2009 conference and expo taking place June 17-19 in Orlando, Fla., and recognize ScanSource Communications and Catalyst Telecom, both ScanSource, Inc. sales units, for outstanding sales performance and excellence in meeting customer solution, service and support needs.

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The following will go over Remote forwarding an extension on a PACS without the need of a phone plugged into a port.

You WILL need to have an available port on the system. (continue reading…)

Worried about losing valuable information from a system failure or malicious attack. At Catalyst Telecom “We’ve got a solution for that!”

SonicWall’s CDP product is a reliable and affordable way to backup and restore your companies data and applications. CDP offers end-to-end backup and recovery solutions for SMBs. (continue reading…)

Aruba Networks is the first vendor to receive Polycom Voice Interoperability for Enterprise Wireless (VIEW) Certification for its adaptive 802.11n wireless LANs. Prior to this certification, voice over wireless LAN handsets from Polycom, Nortel, Avaya, Alcatel and NEC could only be supported on 802.11a/b/g wireless LANs. As a result, hospitals, hotels, education campuses and back-office environments that needed in-building mobile voice and high speed data were unable to upgrade to an 802.11n wireless LAN. That situation has now been rectified – with VIEW certification in hand, you can now offer converged data and voice over wireless LAN solutions built on Aruba’s adaptive 802.11n platform.
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On embedded VM if the customer is using morning (*81xx)/afternoon (*82xx)/evening (*83xx) greetings they still need to record menu options (*84xx) greeting as well, this is needed in order for the replay greeting feature to work. So if the customer wants to use a morning greeting they can record “Good morning thank you for calling…..etc” but they will need to record menu options as well were they tell the caller “press one for… and two for…”

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VoIP has opened a whole new world of possibilites.  New Mobility options that were never thought of just a few years ago.  Cost savings through dynamic allocation of communications resources from data to voice as the demands change.  Provisioning of system resources is now more flexible.  The communications infrastructure can now be efficient.

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