CatalystTech

Since the release of the 3920 wirless solution for Avaya Partner ACS, we have been geting some calls regarding documentation. Below is the link to the Planning and installation document for the 3920.There are a couple of ways to register repeaters. If you are going to use the daisy chain method (repeater registering to another repeater) please make sure you purchase the Reapter Programming Kit. (Second Link) (continue reading…)

Catslyst Services has created an easy pricing tool for Avaya IP Office R5 programming services. You’re just a few clicks away froma quote anytime, any day. Anything from system programming to discounted VoIP assessments our tools help you configure Catalyst programming services quickly.

For more information please send an email to susan.abernathy@catalysttelecom.com or call 800.790.2029 ext 2524.

Catalyst Telecom has just announced the release of their Virtual Demo Center. The VDC will enable Business Partners of Catalyst Telecom to successfully provide a live demo of the Avaya IP Office and other SMB focused vendors for a potential client without the need of carrying around equipment to each site. (continue reading…)

 The 3920 Wireless solution is a great way to provide the long awaited wireless solution for the Partner ACS platform.

 Here is what it offers: 

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One of the enhancements in PACS R8 is Hot Dial. This is a feature that allows you to dial from a phone without the need of lifting the handset or activating the speakerphone. The following will go over how to program and use the Hot Dial feature. (continue reading…)

It seems some are not sure why there is an “!” next to the extension number on Partner telephones. This is normal operation of the Partner phones and is an enhancement. (continue reading…)

The following will go over Remote forwarding an extension on a PACS without the need of a phone plugged into a port.

You WILL need to have an available port on the system. (continue reading…)

Worried about losing valuable information from a system failure or malicious attack. At Catalyst Telecom “We’ve got a solution for that!”

SonicWall’s CDP product is a reliable and affordable way to backup and restore your companies data and applications. CDP offers end-to-end backup and recovery solutions for SMBs. (continue reading…)

PARTNER ACS R 8 KNOWLEDGE TRANSFER SESSIONS:

PLEASE NOTE: NO REGISTRATION IS REQUIRED FOR THIS KNOWLEDGE TRANSFER

CALL IN LOGISTICS: https://partner.avaya.com/ptlWeb/smbs/so/CS20093516555875044

SALES SESSIONS:

MARCH 19, 2009

SALES SESSION1: 12 PM EST/9 AM PST

SALES SESSION2: 3 PM EST/ 12PM PST

DURATION: 1 HOUR

TECHNICAL KNOWLEDGE TRANSFER SESSIONS:

MARCH 17 AND 19

TECH SESSIONS 1 AND 2 9 AM EST/6AM PST

MARCH 24 AND 26

TECH SESSIONS 3 AND 4 11 AM EST/ 8 AM PST

DURATION: 1 HOUR

This post will explain how to convert a QE 46xx phone from p2p to H323.  In order to obtain the conversion tool you will need a SSO log-in. If you have an SSO log-in go to partner.avaya.com

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