Posts Tagged ‘Avaya’

One-X Mobility Client Overview

Monday, September 22nd, 2008

The new IP Office One-X mobility client promises a new dimension in mobile communications.  No longer is a user tied to a short range wireless solution.  The mobility client takes the leash off and allows communications where ever a cell signal is available.  The client works off matching public DID numbers to pre-defined PBX features.  All audio and signaling from the mobility client is carried over the cellular network.  The effect is a truly mobile client with no wires.  Read more for description and a flowchart.

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Avaya IP DECT Tips

Thursday, August 28th, 2008

Installing an Avaya IP DECT system can be tricky at times. This article will explain a few common problems when installing an IP DECT system and some tips about DECT Monitor.
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IP Office Upgrade Path to 4.2

Tuesday, August 19th, 2008

This is the upgrade path for 4.2 per Compas ID 136708 (TB 97).

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Supported Operating Systems for IP Office 4.2 release

Tuesday, August 19th, 2008

This is per Compas ID 136708 (TB 97).

The following are a list of applications and supported operating systems.

  • Call Status: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • CBC: XP Pro, Vista and Server 2003.  No Server 2008 Support
  • CCC Server: Server 2003 Only
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DHCP, IP Phones and Multiple VLANs

Friday, August 15th, 2008

Scenario:  DHCP is needed to assign IP phones IP address.  The ports the phones will be plugged into will connect the IP phone and the PC, which will be plugged in to the back of the IP phone.

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Catalyst ConfigTool 4.0.6 Avaliable

Tuesday, July 15th, 2008

The Catalyst ConfigTool version 4.0.6 is now avaliable.  It can be downloaded from the CatalystTelecom web site.  See below for additions/changes/fixes.
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IP Office Voicemail Pro Conditions Explained

Friday, June 13th, 2008

This post will explain what the differnt Condition Variables within Voicemail Pro Condition Editor means.  These 3 variables are AND, OR and NOT.

VMPro Condition Editor

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IP DECT phone comes up as please wait….

Wednesday, June 11th, 2008

If the phones comes up as please wait, Login to IP DECT mobility manager Go to IP DECT Base stations, on the left click on the wrench on the very left.

On the new window pop-up

1. Check the DECT Settings.

2. DECT Cluster is set to 1.

and reboot the phone, it should come up.

Timed Calls on IP Office

Wednesday, June 11th, 2008

In this post I will explain how to time not only outgoing calls but incoming calls as well.  Using a combination of the ICR and System Short codes you will see it is possible to limit inbound calls.

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Contact Store on Separate Server

Tuesday, June 3rd, 2008

When you install Contact Store for IP Office on a separate PC you need to add a registry key to the VRL folder on the Voicemail PC.

  1. Share the VRL folder on the Voicemail Pro PC.
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