CatalystTech

The embedded voicemail on IP Office offers multiple  auto attendants (4 in 4.0- or 40 in 4.1+)  each with multiple greetings.  These recordings seem to cause some confusion. Essentially, for each auto attendant there are 3 time based recordings and 1 generic recording.  In theory the time based recordings would give a caller a relevant greeting based on the time of day.  Then immediately after the time based recording plays, the generic ‘Menu Options’ recording would play listing the available options.  That is in theory, in practice these are typically used a bit different.

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