CatalystTech

Tag: Licenses

License Import

by DougR on May.05, 2009, under Avaya, Best Practices, Documentation, IP Office

Licenses can be added individually to the IP Office’s configuration. However the license key Excel file provided by Avaya generates a licenses.csv tab within the file containing all the ordered licenses. That file can be imported into the configuration in a single action with out the risk of keying errors. Save that tab as a separate workbook labeled licenses.csv and follow the steps below…

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IP Office release

by DougR on Nov.20, 2008, under Avaya, Best Practices, Documentation, IP Office

Today Avaya announced a new maintenance release of CCCv5 in Tech Bulletin 100.

A Technical Tip dealing with the 4.2 Mobility license and the One-X mobility license was also released (Technical Tip 217).

License Documentation has been greatly improved.  A consolidated list and explanation of the Licensing available for IP Office has been published on the knowledge base: http://marketingtools.avaya.com/knowledgebase/ipoffice/mergedProjects/productdescription/index.htm?licenses.htm

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An upgrade made my licenses invalid

by DougR on Jul.30, 2008, under Avaya, Best Practices, IP Office

This is a fairly common comment we hear on the tech support lines.  There is one main cause for this that can be fixed at two different levels.  Essentially the problem stems from XP/2003 and the way it handles drivers and services in conjunction with an install script that doesn’t stop everything quite well enough.  To clear the problem the driver and services have to be freed up.

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