CatalystTech

Tag: Phones

1600 sets due out soon

by DougR on Oct.23, 2008, under Avaya, IP Office

The new value series 1600 IP sets  will be out soon.  These sets will be supported in an upcoming 4.2+ release. There was some original debate as to these being released as 1700 series.  The  knowledge base now confirms that these sets will be 1600 series.  Docs are starting to trickle out with details about the sets.  These are IP Phones with paper labels much like the old 44xx sets.  They have digital displays and reg/green status LEDs.  The phones have a much updated look similar to the high end 9600 sets. The display is back lit but monochrome.  Read more for links to the documentation.

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54xx Upgrades (please wait …)

by DougR on Jul.08, 2008, under Best Practices, IP Office

Digital Phone upgrades are disabled by default in IP Office version 4.1+. This often results in a ‘Please Wait…’ message displayed on early digital phones being installed on a new system.  The error message typically states that the control unit has not yet been able to find a suitable source for the upgraded digital phone firmware. The rest of this post will cover how to go about resolving this situation.

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