Tag: TFTP
Upgrading Embedded Voicemail Prompts Using TFTP
by jwood on Dec.08, 2009, under Avaya, Best Practices, Documentation, IP Office
There have been several updates to Embedded Voicemail over the last few releases of IP Office. When Avaya adds a feature like Dial by Name to Embedded Voicemail, the Embedded Voicemail card itself needs new audio prompts to accommodate the new feature. Oftentimes this is overlooked and when an individual tries to access Dial by Name through an Embedded Voicemail Auto Attendant, they are met with silence and assume the feature is broken. In reality, the feature is working fine but the Embedded Voicemail card lacks the audio prompts necessary to accommodate the new feature. (continue reading…)
Server Options for 1600 series firmware
by DougR on Dec.04, 2008, under Avaya, Best Practices, Documentation, IP Office, Windows
The new 1600 series phones are a value version of the 9600 series phones. The phones are different from the 4600 based phones that have been used in the past. The first difference is that the phones use the SSON (Site Specific Option Number) 272 in DHCP to set the options for the phone. The second difference deals with how the phone firmware is updated.
Traditionally phones contacted a server via TFTP to download firmware and settings files. The 1600 and 9600 series phones use HTTP. This offers several advantages and makes administration a bit more main stream. Here are a few options for the HTTP server required for these phones.
Avaya IP DECT Tips
by Ross Kennedy on Aug.28, 2008, under Avaya, Best Practices, IP Office
Installing an Avaya IP DECT system can be tricky at times. This article will explain a few common problems when installing an IP DECT system and some tips about DECT Monitor.
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54xx Upgrades (please wait …)
by DougR on Jul.08, 2008, under Best Practices, IP Office
Digital Phone upgrades are disabled by default in IP Office version 4.1+. This often results in a ‘Please Wait…’ message displayed on early digital phones being installed on a new system. The error message typically states that the control unit has not yet been able to find a suitable source for the upgraded digital phone firmware. The rest of this post will cover how to go about resolving this situation.
Alternate TFTP Servers
by DougR on Jun.24, 2008, under Adtran, Avaya, Best Practices, Extreme, General, IP Office, Juniper, Quick Edition
TFTP servers are integral to upgrades on many platforms. On the Avaya IP Office, many times the Manager program acts a TFTP server, but is limited in capacity. Here is a list of free TFTP servers that can help with file transfers via TFTP.
